Coinstar
Reviews and Complaints
Coinstar - Vending Machine Review
Ink fades and makes the gift card unusable
I used the coinstar machine to get a Lowe's certificate, The ink on the receipt faded after about a month and when I went to use it, they could not read the bar code at Lowe's. I called coinstar and because I could read the date and amount the rep gave me the bar code #.
I took it back to Lowe's and despite inputting the code in 3 times, it would not take. Now I can't read any info on the receipt. So I no longer have the date or exact amount. What a rip.
I will never use them and tell everyone I know not to use them.
I tried to call them and was on hold for an hour. They must have lots of people calling to complain
- The
- Losing money to this machine
Preferred solution: Full refund
Subtlety defrauds users
Preferred solution: Full refund
Coinstar stole $100 gift card
I went to my local Ulta Foods to use the "convenient" Coinstar Giftcard exchange to get cash for a $100 Darden (Olive Garden, Red Lobster) gift card that I couldn't use. I went through the process and agreed to take $60 for the $100 card.
Coinstar evidently wasn't satisfied with a $40 profit, the machine ate the gift card after I put it in the appropriate slot and showed an error message. After spending 10+ minutes on hold, I was told by coinstar customer service that they would send a tech out in the next 3 days to retrieve the card and asked for my contact information. They called me a day later that the tech couldn't retrieve the card and that there was nothing more they could do. Bottom line, I'm out $100.
Avoid coinstar like the plague if you want to get any money at all for your gift card. They lure you in by saying you will get immediate cash but then they take everything.
Preferred solution: Full refund
Coinstar - Vending Machine Review
Coinstar - Review in Cash Services category
COINSTAR IS A RIP OFF AND THEY ARE THIEVES.. I counted my change before turning it in, I had $122.67, (counted with my eyes &hands) It gave me a receipt for $48 , I called them, they said I have to wait 3weeks for the box to be collected, they will then count by hand to see if there is any over, and if so the will send me a check...IT IS CHRISTMAS EVE, AND THEY STOLE MY KIDS CHRISTMAS....ABSOLUTELY A FRAUD, I WILL NEVER SEE MY MONEY.
*** COINSTAR.
SINCERELY A PISSED OFF CUSTOMER!! 12-23-16
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Short Review on January&nbs-05:00;28,&nbs-05:00;2017
Coinstar - Gift Card Review
I have used gift card cash in many times over the years for the first time over the last few days that i have tried a red message appears and says fraud alert and they can not accept any more cards from me first off there is no fraud it is vert troubling to me as they have information about my license the last thing i need is a blemish on my perfect driving license also i did try to use same card at different location same message i am really upset by this i did call the other day and was told this happens and try again on another day please help .
Coinstar - Gift Card Machine Review
Coinstar - Gift Card Vending Machine Review
Coinstar - Review in Cash Services category
Loss of 50 dollars from Sears 75 dollar card
I went to coinstar on Dec 8th I had two sears gift card one for 85 dollars and one for 75 dollars the 85 dollars work got my reciept to cash the money the 75 dollar one did nothing no reciept and no card back I called the number on the machine and a fellow tried to turn the machine off but he could not do it ,He said the tect would come out and in 3 working days and fix it so I could get my card back or the money , well the never called me and a week later I called them and they said the tect never went out so then they said he went out and my card wasnt in the machine that I was out of luck if it went in the lock box that it was gone , well I am out 50 dollar s and I am really up set I am 75 year old on a fixed income and I am out 50 dollars before xmas ,
- Money exchanged for gift cards when machine works
- Getting
- Poor customer service
- Lost money
Preferred solution: Full refund
Coinstar Gift Card Review
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Same thing happened to me! I really needed the money for my passports.. now I'm *** thanks coinstar