gift card machine card money gift coins cash service fee store
1.0
Details

Update by user Jan 18, 2019

This is the worst response/answer time I have ever seen. I had an issue at Walmart w a voucher and they were on hold for over an hour to talk to someone. I was on hold and two Walmart employees were on hold, so three phones waiting and took an hour to get someone to...

View full review
Review
#1450777 Review #1450777 is a subjective opinion of poster.
Product
Coinstar Vending Machine
Pros
  • Machine worked
Cons
  • No one answers the phone
  • No vendor direct number for customer service
  • On hold for over an hour before someone answered

Resolved: There sending refund | Coinstar review

4.9
Details
Update from review 1450128 I called Coin Star and they are sending me a refund which takes 7 to 10 days lol. But at least they were nice. I will still use them now.
View full review
Resolved
Review
#1450176 Review #1450176 is a subjective opinion of poster.
Service
Coinstar Customer Care
Reason of review
Good customer service

Unacceptable they stole my money | Coinstar review from Montrose, Colorado

1.0
Details
I took coins into Wal-Mart in Montrose, CO on 1/13/19. It printed out my ticket and I went shopping. When I got to the cashier the ticket was not redeemable? Wal-Mart was nice and called Coin Star they stated they were having problems and if I could come back in an hour? Are they serious? It took my money and charged me a fee and yet I can't redeem it? I came home and called and the lady stated it was Wal-Mart's issue? I went back on 1/15/19 and still could not get my money. I am going to report them to BBB THIS is unacceptable. Seriously.
View full review
Review
#1450128 Review #1450128 is a subjective opinion of poster.
Reason of review
Problems with payment
Went to cash out coins today 12/30/2018 to pay bill. Used coinstar many times never had a problem until today. Followed process to get cash; but it shot out a gift card receipt instead. I did not hit any gift card button nor selected a business for the gift card. I hit...
View full review
Review
#1436742 Review #1436742 is a subjective opinion of poster.

£30 deducte from £135 | Coinstar review from Hamilton, Scotland

We had saved just under £135 in coins £134.97 and when we took to coinstar at Tesco in Cumbernauld we got £104.51 back with about 80p of coins rejected. No way iod we expect that much to taken, Next time i will just take to the bank.
View full review
Review
#1430849 Review #1430849 is a subjective opinion of poster.
Product
Coinstar Coin Vending Machine
1.0
Details
We went in for the first time to use Coinstar with our saved coins to get a Southwest gift card. Obviously when you have a lot of coins you do not know how much you have saved. READ the fine print before accepting because we did not know that if the machine (as it...
View full review
Review
#1430185 Review #1430185 is a subjective opinion of poster.
Product
Coinstar Vending Machine
Cons
  • Changing transaction without giving you options
Reason of review
Changing transaction from what you asked for.
Loss
$59
Preferred solution
Let the company propose a solution
Tags
  • Do Not Let Coinstar Go Over 500

Robbers | Coinstar review from London, England

they apply more than 10% fee, they are robbers
View full review
Review
#1424848 Review #1424848 is a subjective opinion of poster.
Took change to a coinstar machine- which i counted twice myself- not only did they take the 12% fee, and i got shorted by $3.00. Three bucks may not sound like a lot to many, but when you are hungry, it makes the all the difference in the world! Especially in portland...
View full review
Review
#1416334 Review #1416334 is a subjective opinion of poster.
Product
Coinstar Coin Vending Machine
Reason of review
Problems with payment
1.0
Details
Went to a coinstar and it didn't give me any where near the amount back that I put in. About an hour before putting my money in the machine , I had counted the quarters which amounted to 24 dollars. I didnt count the nickles , dimes and pennies. So i knew I would at...
View full review
Review
#1369783 Review #1369783 is a subjective opinion of poster.
Product
Coinstar Vending Machine

Stole $ | Coinstar review from Pleasant Hill, California

2.2
Details
Selected the Amazon No fee Egiftcard option. I was prompted to start depositing my coins finished. Then an error msg pops up reading that they are experiencing an error then informs me it taking its fee and shots out a cash voucher. Completely false advertisement
View full review
Review
#1361618 Review #1361618 is a subjective opinion of poster.
Product
Coinstar Coin Vending Machine
Reason of review
Order processing issue