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1.0

I used the coinstar machine to get a Lowe's certificate, The ink on the receipt faded after about a month and when I went to use it, they could not read the bar code at Lowe's. I called coinstar and because I could read the date and amount the rep gave me the bar code #.

I took it back to Lowe's and despite inputting the code in 3 times, it would not take. Now I can't read any info on the receipt. So I no longer have the date or exact amount. What a rip.

I will never use them and tell everyone I know not to use them.

I tried to call them and was on hold for an hour. They must have lots of people calling to complain

Reason of review: Bad quality.

Preferred solution: Full refund.

Coinstar Cons: The, Losing money to this machine.

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Guest

I received a Lowe's Gift Card from Coinstar in October. Yes, it faded.

I did not notice that the receipt clearly states "Certificate May Fad Record Code" I cashed in some more coins and made a copy of the receipt with my printer when I got home. For many people, it might be best to receive a cash voucher and use it the same day you get it. I use the Coinstar at my supermarket. I can use the voucher toward groceries (less the Coinstar fee of 9%) For my faded receipt for $140, I could not even see traces of the Gift Card # or PIN #.

I used a hair dryer on the back of the thermal paper. The front turned an ashy black and the print reappeared in light grey.

Guest

Same thing happened to me. ***

Guest

I hav the same problem

Guest

Same thing happened to us. It faded in 2 weeks and was unusable!!! This is obviously a design by Coinstar to rip off consumers!

Elizabeth Pvu

Coinstar has already been in trouble about the fading ink but they obviously do not care. They miscount money also and customers are told to wait weeks for the coinboxes to be counted only to be told there was no shortage given. I would never use a Cointstar machine after reading many complaints like yours and others who were shortchanged with no recourse and no refund.

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