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Don't use! | Coinstar review from Hesperia, California

1.0
Details
If you don't use the coupon (cash it in) good luck. I waited a week or so (never saw the sign that said MUST use same day) and went thru *** tryi g to cash it at the stater bros i used the machine at.! Had to call coinstar and fight with them to finally get an authorization code. Went back to stater bros. Stil wouldn't cash it. After waiting 20 mins.for mgr. He scolded me for not cashing it the same day, then FINALLY CASHED IT. NO MORE, NEVER AGAIN. EVER.................
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Review
#1702330 Review #1702330 is a subjective opinion of poster.
Product
Coinstar Coin Vending Machine
Reason of review
Problems with payment
1.0
Details
I want to Coinstar to cash in my pennies so I can get some Ramen noodles for my family. It ended up being $1.03. When I printed out my receipt and went to buy my noodles they said that I had to call the 800 number. They could not sell me my noodles. When I called the...
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Review
#1701668 Review #1701668 is a subjective opinion of poster.
Product
Coinstar Vending Machine
Cons
  • Could not get anything to eat
  • Losing money
  • Being robbed
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1
Preferred solution
Full refund
Tags
  • Coinstar Coin Counting Machine

CONstar Sucks | Coinstar review

1.0
Details
Ripped me off, didn't give me credit for all my coins. Walmart cust.serv. is no help. Coinstar call center in Philippines is no help. Refused to let me speak to a supervisor or a customer Rep. in the U.S.. Would not give me the company mailing address in the U.S.. Finished with coinstar for good. Found the address online: 1800 114th Ave. SE Bellvue, WA 98004
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Review
#1696802 Review #1696802 is a subjective opinion of poster.
Service
Coinstar Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund

Lost my money in a coin star machine | Coinstar review

1.0
Details
They said that my money was stuck wasn't there and I can't get it back it's there's to keep I want and need my money back or give me 350.00 in food I'm so pissed this is a ripped off
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Review
#1526107 Review #1526107 is a subjective opinion of poster.
1.0
Details
I Saved My Loose Pocket Change For Over 3- Years & Then I Let My Girlfriend Use A COINSTAR Coin Counting Machine For The 1st TIME At My Local HARRIS TEETER Grocery Store But I Was UNAWARE At The TIME At The OUTRAGEOUS & RIDICULOUS HIGH FEE Of 11.9% That This COINSTAR...
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Review
#1505586 Review #1505586 is a subjective opinion of poster.
Product
Coinstar Coin Vending Machine
Cons
  • Ridiculous fee of almost 12 percent just to count coins
  • Having to pay a ridiculous fee of 1
1.0
Details

Update by user Jan 18, 2019

This is the worst response/answer time I have ever seen. I had an issue at Walmart w a voucher and they were on hold for over an hour to talk to someone. I was on hold and two Walmart employees were on hold, so three phones waiting and took an hour to get someone to...

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Review
#1450777 Review #1450777 is a subjective opinion of poster.
Product
Coinstar Vending Machine
Pros
  • Machine worked
Cons
  • No one answers the phone
  • No vendor direct number for customer service
  • On hold for over an hour before someone answered

Unacceptable they stole my money | Coinstar review from Montrose, Colorado

1.0
Details
I took coins into Wal-Mart in Montrose, CO on 1/13/19. It printed out my ticket and I went shopping. When I got to the cashier the ticket was not redeemable? Wal-Mart was nice and called Coin Star they stated they were having problems and if I could come back in an hour? Are they serious? It took my money and charged me a fee and yet I can't redeem it? I came home and called and the lady stated it was Wal-Mart's issue? I went back on 1/15/19 and still could not get my money. I am going to report them to BBB THIS is unacceptable. Seriously.
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Review
#1450128 Review #1450128 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
We went in for the first time to use Coinstar with our saved coins to get a Southwest gift card. Obviously when you have a lot of coins you do not know how much you have saved. READ the fine print before accepting because we did not know that if the machine (as it...
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Review
#1430185 Review #1430185 is a subjective opinion of poster.
Product
Coinstar Vending Machine
Cons
  • Changing transaction without giving you options
Reason of review
Changing transaction from what you asked for.
Loss
$59
Preferred solution
Let the company propose a solution
Tags
  • Do Not Let Coinstar Go Over 500
1.0
Details
Went to a coinstar and it didn't give me any where near the amount back that I put in. About an hour before putting my money in the machine , I had counted the quarters which amounted to 24 dollars. I didnt count the nickles , dimes and pennies. So i knew I would at...
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Review
#1369783 Review #1369783 is a subjective opinion of poster.
Product
Coinstar Vending Machine

Contact Coinstar Customer Service

Website:
Mailing Address:
1800 114th Avenue SE
Bellevue, WA 98004
United States
Phone:
(800) 928-2274
All Coinstar Contacts

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Double dipping for banks off poor people | Coinstar review

1.1
Details
We collect change to help on rainy day.Milk gas bteadMaybe a movie for kids matiney 3.50.But Banks make us use coinstar instead od dumping into our account.It should be against law were not taling out a loan were depositing mobey in.Someone do sometjing about this mess its against the law to charge to take our m9ney without taking out a loan against it.But we are .... Sleepy
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Review
#1343026 Review #1343026 is a subjective opinion of poster.
Product
Coinstar Vending Machine