Not resolved

Today I attempted to redeem my coins at Smart and Final on Creston Road in Paso Robles around 10:45am. I chose Amazon Gift Card option since that was the only choice besides cash.

When I finished putting in my coins that was close to $115.00 the machine said the gift card option wasn't available and that I was getting a cash voucher minus 13.69 in fees. There was no way to go back or retrieve my coins.

This feels like a bait and switch.

I totally feel ripped off since there was nothing I could do but accept the cash. Unfortunately I don't have anything to prove the transaction since the cashier took the only receipt I was given at the time.

Product or Service Mentioned: Coinstar Gift Card Vending Machine.

Reason of review: Problems with payment.

Monetary Loss: $14.

Preferred solution: Full refund.

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