Today I attempted to redeem my coins at Smart and Final on Creston Road in Paso Robles around 10:45am. I chose Amazon Gift Card option since that was the only choice besides cash.
When I finished putting in my coins that was close to $115.00 the machine said the gift card option wasn't available and that I was getting a cash voucher minus 13.69 in fees. There was no way to go back or retrieve my coins.
This feels like a bait and switch.
I totally feel ripped off since there was nothing I could do but accept the cash. Unfortunately I don't have anything to prove the transaction since the cashier took the only receipt I was given at the time.
Product or Service Mentioned: Coinstar Gift Card Vending Machine.
Reason of review: Problems with payment.
Monetary Loss: $14.
Preferred solution: Full refund.